Questions? Answered.
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WHAT SIZES DO YOU OFFER?
We currently offer sizes XXS-XXL. However, we're always happy to make it custom to your sizing to make sure it fits you like a glove- just drop your custom measurements under your desired product in the provided text box for custom measurements & notes, then proceed to add to cart. Once your order is confirmed & goes through successfully, your measurements will reach our team.
DO YOU OFFER CUSTOM SIZING?
Absolutely! We’re always happy to custom-make your fit, just drop your custom measurements under each product in the text box provided for custom measurements or notes, then proceed to add to cart. Once your order is confirmed & goes through successfully, your measurements will reach our team.
DO YOU OFFER CASH-ON-DELIVERY (COD)?
No, we don't offer COD currently (we know😢). But we're already working on making it happen very soon!
HOW DO I KNOW MY SIZE?
You can refer to the size guide available on each product page for accurate measurements. If you're still unsure, just reach out to us & we'll sort you out.
WHAT IS YOUR RETURN & EXCHANGE POLICY?
You can raise a request for a return/exchange within 7 days of receiving your order, provided the piece is in original condition & not damaged. Refer to our Return/Exchange policy to learn more.
HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?
For domestic orders, delivery usually takes 2-7 business days after dispatch & for International orders, it's 7-14 days after dispatch. Once your order is dispatched, you'll receive a tracking ID & link.
HOW DO I TRACK MY ORDER?
As soon as your order is dispatched, you'll receive a tracking ID & link via Email/Amós Whatsapp Concierge. If not, you can reach us anytime to get an update.
DO YOU SHIP INTERNATIONALLY?
Yes, we do ship worldwide. International shipping charges & timelines may vary. Refer to the Shipping Policy Page for detailed information for International orders.
WHAT IF I RECEIVE DAMAGED OR INCORRECT ITEM?
In rare cases of these circumstances, you can contact us via Email or Amós Whatsapp Concierge & our team will assist you further. Refer to our "DAMAGED/INCORRECT ITEMS" section in our Returns/Exchange Policy Page for more information.
ARE ALL YOUR PIECES HANDMADE?
Every Amós piece is thoughtfully designed & crafted with care & utmost attention to detail & finish by our production team of talented tailors.
HOW CAN I CONTACT YOU FOR MORE QUESTIONS?
You can reach us through our Contact page, Email, Amós Whatsapp concierge or via Instagram DM's. All contacts provided in the "CONTACT US" Page. We'll get back to you in 1-2 business days.