OUR TERMS

Here’s a little guidebook to how we work at Amós , from placing your order to shipping, exchanges & everything in between, crafted to keep things transparent & easy for you.

MADE-TO-ORDER MODEL

  • Each amós garment is crafted on a made-to-order basis.
  • This ensures exclusivity, reduces waste & allows us to creategarments with attention to each detail for you.
  • Please allow us 10-12 business days for production before shipping.

ORDERS & PAYMENTS

  • Orders must be paid full in advance before production begins.
  • All prices are displayed & charged in INR (Indian Rupees) & are inclusive of applicable taxes, unless stated otherwise.
  • Once an order is confirmed & paid for, cancellations & modifications are not accepted unless approved by our team.

SHIPPING

  • We offer domestic & international shipping.
  • Shipping timelines shall be communicated at checkout.
  • Amós is not responsible for delays caused by couriers, logistic providers, custom clearances, weather or other unforeseen circumstances.
  • In case of delays due to production, it shall be communicated to you by our team.
  • Refer to our Shipping Policy for detailed terms.

RETURNS & EXCHANGES

  • In case of returns/exchanges, a request must be raised within 7 days of delivery.
  • All return/exchange requests must be raised with reasons along with imagery supporting the reason.
  • Eligibility for returns/exchanges depends on the conditions outlined under Returns/Exchange Policy in detail.
  • We do not have a refund policy. All returns will be processed under store credit.

REFUNDS

  • We do not have a refund policy. All refunds will be processed under store credit.

PRODUCT REPRESENTATION

  • We strive to represent our products s accurately as possible through images 7 descriptions.
  • However, slight variation in color, texture, finish, embroidery or silhouette may occur due to lighting, screen settings, etc.

INTELLECTUAL PROPERTY

  • All designs, image, content & branding under Amós are the intellectual property of the brand.
  • Unauthorized use, reproduction or distribution is strictly prohibited unless there is a written permission prior.

PRIVACY

  • Your personal information shared with us (name, contact, address, payment details) is kept private & used solely for the purpose & extent of fulfilling your order.
  • We do not sell, share or trade your information in any way to thrid parties.
  • Refer to Privacy Policy to understand in detail.

CHANGES TO TERMS

  • Amós reserves the right to update or modify hese terms at any time.
  • Updated terms will be eflected on this page & continued services from us implies acceptance.
  • Please refer to the latest update date at the end of the page.

CONTACT US

Reach us anytime to get more information regarding these terma via Email or Amós Whatsapp Concierge.

EFFECTIVE AS OF : 1ST SEPTEMBER 2025