PRIVACY POLICY

Your trust means the world to us. This Privacy Policy explains how Amós collects, uses, and protects your information while keeping your shopping experience safe and effortless.

Your Details, Our Responsibility

TYPES OF INFORMATION COLLECTED

  • Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (through secure payment gateways)
  • Browsing Behaviour (like pages visited, cart activity)

HOW IT'S COLLECTED?

When you place an order, sign up for newsletters, contact us for support & through cookies (for analytics+improving user experience)

How We Use Your Information?

We use the information you share with Amós to do exactly what you expect, process your orders, deliver your dream outfits, and keep you updated along the way. Beyond that, we may also use your details to personalize your shopping journey, share new launches and offers (only if you’ve said yes!), and make sure everything stays safe and secure. Every use of your information has just one goal: to give you the smoothest, happiest Amós experience possible.

  • To fulfill your orders
  • To improve your experience
  • To stay in touch (only if you've said yes!)
  • To ensure safety & compliance

Cookies & Tracking

WHAT ARE COOKIES?

Cookies are tiny text files that get stored on your device when you visit our website. They don’t harm your device and don’t give us access to your personal files. Instead, they help remember your preferences, like your shopping cart or login details, so your browsing feels smooth and personalized.

WHY AMÓS USES COOKIES?

We use cookies for a few helpful reasons:

  • ESSENTIAL COOKIES: Make sure our website works properly (like keeping items in your cart while you shop)
  • PERFORMANCE COOKIES: Shows us how our site is being used so we can improve your experience.
  • PERSONALISATION COOKIES: Helps us understand what styles you love, so we can recommend pieces that match your vibe.
  • MARKETING COOKIES: Allows us to share updates, offers & campaigns that are actually relevant to you.

YOUR CONTROL OVER COOKIES

Your browser gives you full control over cookies. You can:

  • Accept or refuse cookies
  • Delete cookies already stored on your device.
  • Adjust settings so you're notified whenever a cookie is placed.

How We Share Your Information

WITH TRUSTED SERVICE PROVIDERS

We may share your information with carefully selected partners who help us run Amós smoothly—such as shipping carriers, secure payment processors, or technology providers. They only receive the details necessary to perform their services and are not permitted to use your information for anything else.

WHAT WE DON'T DO

We never sell, rent, or trade your personal information with anyone.

Your Privacy, Our Priority

At Amós, protecting your personal information is a top priority. We use secure systems and industry-standard practices to safeguard your data against unauthorized access, alteration, or misuse.

HOW WE KEEP YOUR DATA SAFE?

  • Encryption: Sensitive details (like payment information, contact, address) are encrypted during transmission.
  • Restricted Access: Only authorized team members, who require the data to serve you, have limited access.
  • Regular Checks: Our systems are monitored & updated to strengthen security continuously.

YOUR PART- While we do our best, we encourage you to use strong passkeys, keep them private & be cautious while sharing details.

Your Information, YOUR RIGHTS!

At Amós, we believe your personal information belongs to you. Here are the rights you hold when it comes to your data:

  • ACCESS & TRANSPARENCY: You can raise a request to know what information we have about you.
  • CORRECTION: If something we hold is incorrect or outdated, you can ask us to update it.
  • DELETION: You may raise a request to us to delete your personal data, subject to certain operational needs (like fulfilling an existing order)
  • OPT-OUT OF MARKETING: You can unsubscribe from promotional or marketing messages anytime.
  • COOKIES & TRACKING CONTROL: You have the right to control or disable cookies through your browser settings.
  • WITHDRAWING CONSENT: If you previously gave consent to something (like receiving promotional updates,etc) you can withdraw it anytime.

Third-Party Services

At times, Amós works with trusted third-party services to bring you a smooth experience, whether that’s processing your payments, delivering your order, or understanding how to improve our website.

THIRD PARTY SERVICES WE MAY USE:

  • Payment processors (to handle your transactions safely)
  • Delivery & logistics partners (to get your orders to you safely)
  • Analytics tools (to help us learn how our site is used & improve it)

OUR APPROACH:

  • We only share the information that's absolutely necessary for them to perform their role.
  • Third part providers are bound to your information safe & use it solely for the intended purposes.

How This Policy May Change

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or for other operational, legal, or regulatory reasons. Whenever we make significant updates, we’ll revise the “Last Updated” date at the bottom of this page. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Questions? Let's Talk.

If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data, please feel free to reach out to us via Email or Amós Whatsapp Concierge.

EFFECTIVE AS OF: 1ST SEPTEMBER 2025